We are sorry to hear that you are not satisfied with either the services we have provided, or equipment. We strive to provide the best possible levels of service, but understand that some things are beyond our control. If something has not met your satisfaction – we want to know so that we can resolve the situation. Please provide some basic details below so that we can start a complaint investigation.
On completion of this form you will receive a confirmation email with a complaints reference. This reference must be used in any/all future correspondence relating to this matter.
Please note we can only discuss information with the person(s) named on any TSS order, agreement or contract. If you are not the person listed on our systems, you may start a complaint on behalf of that person. However we will need to speak directly with that person before action can be taken.
Description of your complaint: