Contact ‐ Returns Authorisation
Apply for a returns authorisation online by filling in the form below.

INFORMATION

Please fill in the return authorisation request form below. We may contact you to assist in troubleshooting in order to avoid returning items unnecessarily should it be possible to resolve the problem.

We will provide you with a RAN number if your RAN application is accepted. Please include the RAN number when sending the package/product.

Products that are received without a valid RAN number shall not be processed!

CONTACT DETAILS

Contact Name:

Contact Number:

Contact Fax:

Contact Email:

Company name:

Address 1:

Address 2:

Address 3:

Postcode:

PRODUCT DETAILS

Model Number:
(or invoice number if returning multiple items)

DSC Date of Manufacture Code:
(or invoice number for non-faulty, non-DSC or multiple items)

(For DSC products, click here for details of how to locate the serial number)

Invoice Number:

Date of purchase:

RETURN DETAILS

Reason for return:

Explanation of the problem:

TERMS & CONDITIONS
SUBMIT FORM